Contact Us: +905397472269   -   +905373777978     Email: training@euro-training.net    Download Brochures
COURSE FINDER
LikeLike this course(106)PrintPrint E-mailSend to a friend
BOOKING INQUIRY PDF

Management & Leadership Seminars


Advanced Communication and Interpersonal Skills


REF: M1037  DATES: 9 - 13 Dec 2019  VENUE: London (UK)  FEE: 4500 

Overview:

Program Objectives:

By the end of the program, participants will be able to:

  • Identify different approaches to interpersonal relationships.
  • Improve organizational communications.
  • Discover different personal listening styles.
  • Develop skills in building rapport with others.
  • Practice and use assertiveness skills in different situations.
  • Assertively say No and disagree with others.
  • Enhance the ability to influence different personalities.

This Program is designed for:

Employees, supervisors, senior and middle managers who already have good communication skills and want to take them to the next level by developing advanced communication techniques and strategies. This program is worth 25 NASBA CPEs.

Program Outline:

Defining Effective Communication:

  • Myths in Communication.
  • Elements of Our Communication with Others.
  • Communication Windows.
  • Identifying Approaches to Interpersonal Relationships.
  • Characteristics of Effective Communicators.
  • Communicating within Teams.
  • Organizational Communication.

The Art of Listening:

  • The Personal Listening Profile.
  • Identifying Listening Approaches.
  • Active Listening Techniques.
  • Effective Listening and Paraphrasing.
  • The Use of Clarification Techniques.

Understanding Others Filter Systems:

  • Internal Representational Systems.
  • Eliciting Meta Programs.
  • Building Rapport with Others.
  • The Heart of Effective Persuasive Communication.
  • Using Questions as Probes.

Assertiveness Skills:

  • Definition of Assertiveness.
  • The Power of Self Talk.
  • Assertive Rights and Corresponding Responsibilities.
  • Learning How to Say No.
  • Feedback and Assertiveness.
  • Ten Activities to Practice Assertive Behavior.

Influencing Others:

  • Secret of Influencing.
  • What Makes an Effective Influencer.
  • Influencing through Rapport.
  • Sources of Individual Power.
  • Understanding Influencing Styles.
  • A Recipe for Successful Influencing.
  • Influencing Different Personalities.
   

 

COURSE DATES
9 - 13 Dec 2019
COURSE REF
M1037
VENUE
London (UK)
COURSE FEE
4500 

COURSE REF: M1037

Advanced Communication and Interpersonal Skills

London (UK)

COURSE DATES: 9 - 13 Dec 2019
COURSE FEE: 4500 

BOOKING INQUIRY
 

Contact Us


Istanbul, Turkey
Phone: +905397472269

Dubai, UAE
Phone: +971544558902
Lebanon
Phone: +96181746278

Email: training@euro-training.net
Copyright Euro Training © 2011